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Frequently Asked Questions

• 1.Can you stand on the thermal insulation cover?

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  Some people measure the insulation cover by whether it can stand or not. It seems that the more people standing, the better. This is a misunderstanding. The most important function of the thermal insulation cover is to keep warm, and the second is to ensure safety. The design of the thermal insulation cover is generally thicker in the middle and relatively thin on the left and right sides, forming an inclined angle. In this way, Rain water can stay along this slope without piling up on the lid. The person standing on the lid can easily cause a depression in the middle of the lid, thus damaging the thermal insulation cover and affecting the unloading function of the lid.

• 2.Can infants and young children use hot tub?

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  Yes, but there are premises. First of all, the water temperature should be avoided. The hot tub can generally set a water temperature of up to 42 degrees Celsius. But for infants and young children, a water temperature of 37-38 degrees Celsius is appropriate. In addition, infants and young children must be accompanied by adults when using the bathtub.

• 3.How to save electricity when you don't use the spa in winter?

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  If you don't use the bathtub for a long time, it is recommended to empty the water. This can prevent the cold weather from freezing the water and causing the water pipe to burst. If the spa is used frequently, the water temperature can be set when it is not in use, for example, 37 degrees Celsius, and keep the electricity on.

• 4.The bathtub is already equipped with ozonizer, do you still need to use chemical?

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  If you don't want to use chemical, you should change the water frequently. If you find it troublesome to change water frequently and want to maintain clean water quality and acid-base balance in the next 3-4 months, use chemical. There is no way for Ozone to balance pH.